CUSTOMER CARE

Shopping help.

Answers for product choices, sizing, delivery and payment readiness.

Understanding sizes

Shoe choices show EU, UK and the relevant US Women or US Men equivalent where the original product data supports conversion. Clothing sizes remain in the product's original standard because fit can vary by item. Always choose from the sizes shown on the product page.

Colours and product images

Select a colour or option to see its matching image where one is available. The chosen variant is saved in your bag, not only the general product.

Quantity pricing

When a verified quantity price is available, the unit price changes automatically as the quantity changes. The final price is visible before adding the product to your bag.

Payments

M-PESA checkout is temporarily unavailable. You can continue browsing and save products in your bag.

Contact Twende China

Call or WhatsApp +254 795 119 207, emailhello@twendechina.com, ormessage us on WhatsApp.Mon–Sat, 8:00–18:00 EAT

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